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267-575-4569

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FAQ

The Ins And Outs of How We Do Business

  • What is the typical process for working with new customers?
    You can contact us via the website, phone call, text, or e-mail. We will schedule an in-house meeting so I can develop a detailed quote for your specific needs.
  • Who is responsible for providing supplies and equipment?
    Hiring someone to clean your home is a luxury you've earned. So sit back and don't worry about a thing. We provide EVERYTHING!!
  • What if someone in the home has an allergy or a dislike to certain cleaning products?
    This is a very important question that is always addressed at the first walk-through. While we do provide everything, if someone has an allergy or a preference, we will happily accommodate.
  • What should the customer know about yout pricing (e.g., discounts, fees)?
    Each home is as individual as the people who live there. I have a base price that I work from and I generally work up or down from that starting point. Prices are completely tailored to the specific needs, the service requested and the frequency. Scheduling a walk through is the best way to insure the homeowner is getting the cleaning service they are looking for at the correct price point.
  • What is your payment policy?
    Payment is due the day of service. We accept many forms of payment. Some are free, some have a small transaction fee associated with them. We believe in providing many options for this to make it as easy as possible and it is discussed in detail the day of your first booking.
  • How do I prepare for my cleaning day?
    Having your space picked up and generally free of daily clutter, is the best way to ensure we are spending our time giving you the quality cleaning we are famous for. Having your home ready for us is your way of helping us to do what we do best so we can give you the "Wow Factor" when you come home.
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